Windows remote desktop connection, also called terminal service, uses Remote Desktop Protocol (RDP), a protocol developed by Microsoft. Remote Access Plus comes packed with over 12 diagnostic tools including, Command prompt, Task Manager, Event Viewer, Registry, Device Manager, File Manager, and more to troubleshoot computers without initiating remote sessions. Initiating remote sessions for resolving issues might have a huge impact on end-users' productivity. Remote Access Plus comes with voice, video and text chat support to let you communicate with the end-user and understand the complete background information on the problem.ĭiagnostic tool kit to troubleshoot without impacting productivity The one trick to troubleshoot computers right away is to get to the root of the issue. You can turn-off computers in-bulk and also have a task scheduled to turn down inactive computers after productive hours. Remote Access Plus lets you get the list of computers that are live with no active users and turn them down. You can even have a wake on LAN scheduled as a task to automatically wake your computers while troubleshooting and productive hours. With Remote Access Plus, you can instantly wake computers that belong to same and different subnets. Remote Access Plus - remote desktop connection lets you connect to any computer across the globe and also is built with quick-launch tools, ability to switch between multiple monitors, record remote sessions for auditing purposes, disable end-user inputs to refrain them from interrupting the troubleshooting routines, automatic log-off settings for security, and more
Remote Access Plus comes with a next-gen remote desktop sharing and a set of over 12 diagnostic tools that can be used to access and troubleshoot Windows, Mac, and Linux computers from a single screen. Remote Access Plus is a remote desktop services that can be used to remotely access and retrieve information from one computer to another computer around the globe.įeatures offered in Remote Access Plus's Windows 10 Remote Desktop This is where Windows remote desktop connection comes handy. When it comes to supporting computers in an enterprise, technicians might have to resolve issues of end users irrespective of their geographic locations to ensure productivity. Hence in most of the organizations we can see people using Windows devices. Windows is a popular choice for businesses due to its affordability, easy setup, and maintenance. Windows 10 remote desktop is an easy way for technicians to access a Windows device and troubleshoot it remotely.
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